Espresso Repair Experts began in late 2011, when we were both working for one of the larger internet retailers of home espresso equipment. It seemed at that time, that a repair center in which the customer could not directly speak with the technician was less than ideal. The need for an independent shop, owned and operated by the repair experts themselves, was apparent. We gathered our tools, left our jobs, and moved into a respectable storefront in Seattle, where we set out repairing machines in the best way we knew how: quickly and accurately.
We believe you shouldn’t be without your espresso machine for more than a few days (at the most!), and that you should be able to talk to the folks doing the work. You may visit and find us having a “spirited debate” over the design of a particular component or machine, but it’s because we love what we do. We like to talk shop! But above all, our focus is on giving you fast, quality home espresso repair.